Terms & Conditions
Effective Date: 10/09/2025
Last Updated: 10/09/2025
Welcome to VRPS Solutions LLC (“Company”, “We”, “Our”, or “Us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and support offerings. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue using our website and services immediately.
1. Scope of Services
1.1 VRPS Solutions LLC provides independent third-party technical support services for email, software, and related technology issues.
1.2 We are not affiliated with, endorsed by, or officially connected to any email service provider or third-party brand.
1.3 Customers may alternatively contact their official email provider for free support.
2. User Eligibility
2.1 You must be at least 18 years of age to use our services.
2.2 By using our website, you represent that you are legally capable of entering into binding agreements under applicable law.
3. User Responsibilities
3.1 You agree to provide accurate and truthful information when engaging with our services.
3.2 You are solely responsible for maintaining the confidentiality of your account and for any activity conducted through it.
3.3 You agree not to misuse our website or services, including but not limited to:
Uploading harmful code, viruses, or malware.
Attempting unauthorized access to our systems.
Misrepresenting your identity.
4. Payments and Refunds
4.1 Our services may be offered on a paid basis. Fees will be clearly communicated before service initiation.
4.2 All payments must be made through approved payment channels.
4.3 Refunds will be considered only in cases where:
The service was not delivered as agreed, or
Duplicate payments were made in error.
4.4 Refund requests must be submitted within 7 business days of the transaction.
5. Collection and Use of Data
5.1 By using our website, you agree to our Privacy Policy, which explains how we collect, use, and share personal information.
5.2 VRPS Solutions LLC may collect your name, email address, and phone number and may sell or share this data with trusted third parties, as disclosed in our Privacy Policy.
5.3 You may opt-out of data sales as permitted under applicable laws (e.g., CCPA in California, IT Act in India).
6. Intellectual Property
6.1 All content on our website, including text, graphics, and design, is owned by VRPS Solutions LLC unless otherwise noted.
6.2 Third-party names, logos, and trademarks (e.g., Gmail®, Outlook®, Yahoo®) are the property of their respective owners and are used only for descriptive purposes.
7. Limitation of Liability
7.1 VRPS Solutions LLC shall not be liable for:
Service interruptions or delays caused by third-party providers.
Losses or damages arising from reliance on third-party software or email services.
Indirect, incidental, or consequential damages.
7.2 Our maximum liability under these Terms shall not exceed the amount paid by you for the services in question.
8. Disclaimer of Warranties
8.1 Services are provided on an “as-is” and “as-available” basis.
8.2 VRPS Solutions LLC makes no warranties, express or implied, regarding the effectiveness, reliability, or results of third-party services.
9. Governing Law and Jurisdiction
For customers in India: These Terms shall be governed by the laws of India, and disputes shall be subject to the jurisdiction of the courts in [Insert City, India].
For customers in the United States: These Terms shall be governed by the laws of the State of [Insert State, USA], with disputes subject to the jurisdiction of its courts.
10. Termination
10.1 VRPS Solutions LLC reserves the right to suspend or terminate your access to our services if you violate these Terms.
10.2 You may discontinue using our services at any time by ceasing website usage and contacting us for account closure (if applicable).
11. Changes to Terms
We reserve the right to modify or update these Terms at any time. The latest version will be posted on this page, and continued use of our services will constitute acceptance of the revised Terms.
12. Contact Information
For any questions about these Terms, please contact:
VRPS Solutions LLC
14100 Thermal Dr, Austin, Tx, 78728
support@vrpssolutionsllc.com